LEARNING CENTER

When applying online, you’ll be asked for income info and the last 2 years of work history for both you and your co-borrower (if applicable). Then after submitting it, you can log in to check your application’s status anytime.

2. Document Collection

After we receive your application and signed purchase agreement, we’ll ask for some documents to verify income and assets. If you’re comfortable signing and sending them electronically, we’ll email you about how to use the Secure Document Center. You’ll need to follow a link in that email and complete registration within 48 hours.

We'll Definitely Need These

And Maybe More Later

We might ask for additional documentation throughout the entire process. And prompt replies help ensure a timely closing!

3. Processing

This stage involves our processor asking you for additional documents and/or letters of explanation, and how long it takes really depends on how soon you can get back to us. Also during this time, the processor completes third-party services by ordering the title work, appraisal and flood report, and verifying your employment information.

4. Underwriting

The underwriter reviews everything for completeness and compliance with regulations, and this stage usually takes 10 – 30 days (but is subject to delays depending on your situation). If we need any additional documentation, the processor or mortgage loan officer will contact you immediately. And if you don’t hear from us during Underwriting, that’s a good sign!

5. Closing

We’ll get in touch to schedule a time and place that’s convenient for you, and also let you know what the final amount due is.

Things to Consider

What Can Delay or Prevent Closing

Significant financial changes made after applying can cause major delays, and even prevent closing. To ensure that everything goes smoothly, please check with your mortgage loan officer before doing any of the following: